Partners Personnel

Customer Service Rep

Lakeland, FL
Lakeland FL 3104
$15.00/hour
Clerical/CSR/Admin
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Customer Service Representative

(In office 4 days and remote on Saturdays)

Pay: $15/hour  

We are seeking a Customer Service Representative to manage email and text message communications via a desktop chat platform. No over the phone or in-person interaction is required. The ideal candidate must excel in written communication and be able to handle fast-paced, efficient communication.


Key Responsibilities:   

- Respond to customer inquiries via email and text quickly and efficiently.  

- Use desktop chat software to manage customer interactions.  

- Ensure clear, professional communication in all written responses.  

- Work remotely on Saturdays.


Requirements:  

- Excellent written communication skills.  

- Ability to work in a fast-paced environment.  

- Trustworthy and reliable, as you will be working remotely 1 of the 5 days.   

- Availability for full-time training (in-office) for the first 1-2 weeks.


Schedule:  

- Training: Monday – Friday, 8:30 AM – 5:00 PM  

- After training:

  - Monday – Wednesday, 8:30 AM – 5:00 PM  

  - Thursday: OFF  

  - Friday, 8:30 AM – 5:00 PM  

  - Saturday (Remote), 10:00 AM – 7:00 PM  

  - Sunday: OFF

 #LakelandBranchCA

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