We are looking for energetic Call Center Customer Service Representatives with positive attitudes to fill our call center in Cypress, California. The Call Center Customer Service Representative is an essential position in the revenue cycle. The Call Center Customer Service Representative starts at $17.00 per hour. The schedule is Monday – Sunday  from 10 to  7pm

Responsibilities

Provide professional customer service over the phone

Utilize a basic call script

Conduct basic research to generate better consumer contact

Monitor and maintain assigned accounts

Meet department defined goals and call metrics

Perform other assigned tasks and duties necessary

Enlist the efforts of supervisors/management when necessary

Must communicate & follow up effectively with consumer accounts in a timely manner

Skills & Qualifications

Excellent time management skills and ability to multi-task and prioritize work

Organized with strong attention to detail

Excellent written and verbal communication skills

Computer proficiency

Ability to work in a fast paced goal oriented call center

Great and Positive attitude

Commitment to excellence

Previous customer service or sales experience is a plus

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week